FFautos

Privacy Policy

Privacy Policy for FF Autos

Last Updated: January 3, 2025

1. Introduction

Welcome to FF Autos (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our booking form powered by Formspree.io.

2. Information We Collect

2.1 Information You Provide

  • Contact Details: Name, email address, phone number.
  • Vehicle Details: Make, model, year, registration number, and description of the electrical issue.
  • Booking Preferences: Preferred date and time for service.

2.2 Automatically Collected Information

  • Technical Data: IP address, browser type, operating system, referral source, page views, and other analytics data collected via cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your booking requests.
  • Communicate with you about your appointment and provide customer support.
  • Improve our website, services, and customer experience.
  • Send you marketing and promotional communications, where you have opted in.

4. Third-Party Processors

We use Formspree.io to facilitate our online booking form. Formspree.io acts as a data processor on our behalf and handles form submissions securely. You can review Formspree.io’s privacy policy at https://formspree.io/privacy.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Companies that provide services on our behalf (e.g., Formspree.io).
  • Legal Authorities: When required by law or to protect our legal rights.

6. Data Retention

We retain your personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Cookies and Similar Technologies

We use cookies to enhance your experience, analyze site traffic, and personalize content. You can manage or disable cookies in your browser settings, but this may affect site functionality.

8. Your Rights

Subject to applicable law, you have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time (for marketing communications).
  • Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at the details below.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no internet transmission is completely secure.

10. International Transfers

Your information may be processed in countries outside the UK. We ensure adequate safeguards are in place to protect your data in accordance with UK GDPR.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent changes. We encourage you to review this page periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

FF Autos
Email: [[email protected]]

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